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Maintenance

Unmaintained website? We bring it up to date, no rebuild

Whoever built your site is gone, nobody updates it, or you don't know who has the logins. We start with an audit, bring it up to date without starting over and take care of it from then on.

What you see and what it means

What you see What it usually means What to do now
Whoever built your site no longer answers or has stopped working with you. Nobody is watching the updates or the backups, and the logins are most likely in their name. Gather the logins you have (site dashboard, hosting, domain and email) and note the ones that are missing.
You don't know who has the logins for the hosting, the domain or the dashboard. If the domain or the hosting is in someone else's name, a renewal that never arrives can leave you without a website. Check whose name the domain is in and, if it isn't yours, ask for the transfer before it expires.
Nobody has updated the site, its plugins or its theme in a long time. Versions with known security flaws pile up, and they're the most common way attacks get in. Don't update everything at once without a backup: go in order and check the site after each step.
You don't know whether there are backups, or where they are. If something fails there may be no point to go back to, or the backup may sit on the same server as the site. Take a full backup of the files and database, and keep it off the server.
The dashboard warns you about pending updates or an old PHP version. The site and the server have fallen behind, and over time a new plugin or the hosting itself may stop working with them. Note the versions of the site, plugins, theme and PHP: they're your starting point for updating in order.

How we fix it

  1. Initial audit

    We check what state your site is in: logins, domain, hosting, backups, versions and security. We tell you what we've found before we touch anything.

  2. Up to date, no rebuild

    With a backup in place, we update the core, plugins and theme, checking that everything still works. Your site stays yours: there's no need to start from scratch.

  3. Monthly maintenance

    From then on we look after it: updates, backups, monitoring and a monthly report on what we've done. No lock-in.

What's included and what it costs

What What's included Timeframe Price Action
Essential plan Initial website audit, updates, regular backups, monitoring and a monthly report. Monthly, no lock-in €39 + VAT/mo €47.19/mo incl. VAT
Smart plan Recommended Initial website audit and all of Essential, plus daily backups, advanced security and hosting management. Monthly, no lock-in €59 + VAT/mo €71.39/mo incl. VAT
Business plan Initial website audit and all of Smart, plus content kept up for search engines and AI, and urgent support. Monthly, no lock-in €100 + VAT/mo €121/mo incl. VAT

Frequently asked questions

Yes, that is the most common case. Every plan starts with an initial website audit to see what state your site is in before we begin, and from there we take care of maintaining it without having to rebuild it.
It's common with inherited websites. During the initial audit we check which logins you have and which are missing (hosting, domain and the site's dashboard) before we start working.
There are three monthly plans, all with no lock-in: Essential, €39 + VAT per month; Smart, €59 + VAT; and Business, €100 + VAT. For websites that are not built with WordPress we prepare a custom quote.
Yes. The plans on this page are for WordPress, but we also maintain websites built with other technologies: tell us about yours and we'll prepare a custom quote.
You can use an hourly package instead of a monthly plan: you buy it and use it for whatever you need, valid for 6 months.
With the Essential plan, we respond within 48 business hours. With Smart, within 24 hours. With Business, you get urgent response within 4 hours for critical incidents.

Tell us what's wrong with your website

Tell us what you need and we'll get back to you within 24 hours. No commitment, no strings attached.